[brycehamrick]

I'm a business owner, and I've had disputes with employees based on our gross collections vs. the employees pay MANY times, the reality is this: Your value in what you do is based on what the market is willing to pay you. It's not based on what the market is paying ME for work you're contributing to. Your pay isn't based on my gross collections minus costs. No part of what I collect from customers are you entitled to. I hired you for a job, at a rate we agreed to, and if you believe you are owed more I welcome you to see what the market offers you.

[socalnate1]

While everything you said here is correct; I hope you've found a way to communicate a bit more gently than what you wrote above.

[brycehamrick]

Yeah definitely not how I would talk to the employee, but it's extremely frustrating that they don't get it. As a business owner you can literally be losing money on a deal and have the employee assigned to it tell you they want more because they're only getting X% of the total contract amount. Only way I've found to protect against this is to keep the operations team from having visibility into finances.