[MarHoff]

The thing is I have the "hellishly flawed MBP 2016", I carry it daily into my messenger bag over bike/train/feet (often running to catch train) in a separate pocket but without other protection. It fell on the floor once from table height with lid open and ended up with a very small scratch on the corner but totally ok otherwise (and it was totally my fault).

Everything is perfectible but to say it's not a good and resilient design as compared to other laptops is just non-sense. Nothing is 100% fail-proof we must be realistic.

I had issues with apple products, but nothing so bad that a visit at a genius bar couldn't solve in a reasonable manner. Yet I will loose trust the day they let me down in an intolerable way, but surely not based on hearsay's from the web.

[nickflood]

I've got a couple of friends who are Apple fans - iPhone, iPad, MacBook, Apple Watch, full loadout. Once the time came to upgrade their MacBook Airs the question was whether to go with a Windows laptop to avoid keyboard issues, or risk it. Both decided to risk it, being Apple fans. And cause we don't know how big of a percentage of people are affected by the keyboard issues. I advised them to go with Apple. They got a 13" 2017 MBP and a 15" 2018 MBP. Now the 2017 MBP had only one keyboard failure which was fixed free of charge. The 2018 on the other hand had two keyboard failures (broken key and several keys permanently pressed), and shortly after the second keyboard failure the laptop stopped turning on.

My point is, when buying those laptops, you do take a risk on whether your use case and your individual unit is going to experience issues. This was all hypothetical to me as well, until my friends paid their money to find out whether it was real or not.

[Twisell]

Except that if it's a 2018 model they didn't actually paid money, it was take free of charge under one year worldwide guarantee even without an AppleCare Plan. And unless they very recently changed policy after the second failure on a recent machine you can usually bargain an instant switch with a refurbished anew unit.