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Just_Smith | 7 years ago
Issues with NPS aside, I've had success doing aspect-based sentiment analysis using a summation of TF-IDF and NPS, paired with multinomial naive bayes classification, which is fairly simple and probably doesn't require a 3rd party service. You'll have to find a way to roll up TF-IDF and NPS though, as NPS is a fractional measure - so any given term within a document will have an NPS of -100, 0, or 100. Great for basic "positive", "neutral", or "negative" classification, but not so good for a true NPS score.
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