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mephitix | 7 years ago

Trip bundles, pinning, mail previews. Inbox was much cleaner than Gmail. Gmail also feels slower than Inbox - spinners on startup.

And other UX issues: seeing previews of images right in the email list, font/UI makes it harder to find things vs Inbox. Inbox was a much nicer UI/UX.

Ads are annoying but I would have been fine with ads if it was integrated in Inbox.

And look, I understand that it doesn’t make sense to invest in/maintain two heavily used email clients. But the most infuriating thing is the trip bundles. That was my most used feature and such a distinguishing aspect of Inbox that it’s almost insulting that Google would tell me I can “find my favorite features in Gmail” when it’s blatantly not there.

I would pay to still use Inbox.

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piccolbo|6 years ago

Can you explain why it doesn't make sense to invest in two email clients? Particularly if you make one of the two premium?

sh87|6 years ago

Internal politics (Inbox was a clear threat to Gmail UI) and product adoption cannibalism