[danthe]

What is the extent of their automation? Do they really do accrual accounting? It seems their customer base is companies that only accept payments online (mostly through Stripe) and they do cash basis accounting. Mind if I ping you for more questions on your experience with them?

[wdaher]

Hi there! Pilot CEO here. We do accrual bookkeeping by default but we can do cash-basis bookkeeping too, if you require it.

By and large our requirements are around the use of electronic systems to capture data (so, if you have a stack of paper invoices today and you're opposed to using a system like bill.com or similar, it's not going to be a great fit.)

[danthe]

Is reconciliation done also automatically or is there a person checking every bank transaction and confirming the reconciliation? Afaik quickbooks doesn't offer a reconciliation API, but also I would be skeptical about not having a human confirm every transaction reconciled.

[adam_gyroscope]

Please do ping me! My company was pretty starightforward, but I know they handle some fairly complex companies.

[danthe]

Hey, thanks for this. What's the best way to contact you?

[danthe]

For example if I get a pdf bill in my inbox for some saas subscription, how does the pdf make it into QuickBooks? @wdaher is implying you need to be using bill.com, so I'm concluding that you need to get the bill into bill.com.

Another case is do they do expense accruals? E.g. i don't get my utilities bill until middle of the month. The right way to account for that is to accrue the expense for the previous month and reverse the journal entry on the 1st of the following month. How does Pilot automate expense accruals cases (same question for revenue)?