Some thoughts on why this is. With VC the customer is actually future investors, and the true product is a pitch deck. Everything else is a prop. At first this seems crazy, but when you consider wealth inequality it becomes clear that the really money is made convincing very rich people to deploy their capital, not in providing valuable goods or services to workers.
walterbell|6 years ago
The industry could use more literature on the "court politics" of this process, including what happens socially if you lose the capital of those rich people, have a disagreement on strategic direction, or partner with rich people who themselves disagree on direction.