- remote-first meetings; is someone is remote / in another office, everyone takes the call from their laptops. That way no one ends up being forgotten on a screen in a room full of people.
- habitually reverting to written communication, so that information doesn't get lost in 1:1 conversations. That means writing thought processes into tickets, so folks can search for things later. We worked across 3 timezones (including PT to IST, ~12 hours off) so async communication was key.
- not having a central office. "Everyone is remote" wasn't perfect, but there wasn't a true home office in the same way as my current company. For example, it was considered rude to "@here" in the general chat channel for things like donuts, because hey, many folks are in other states/countries, and don't need to hear about y'alls treats. Little things like that make a big difference in employee experience.
kaikai|6 years ago
- remote-first meetings; is someone is remote / in another office, everyone takes the call from their laptops. That way no one ends up being forgotten on a screen in a room full of people.
- habitually reverting to written communication, so that information doesn't get lost in 1:1 conversations. That means writing thought processes into tickets, so folks can search for things later. We worked across 3 timezones (including PT to IST, ~12 hours off) so async communication was key.
- not having a central office. "Everyone is remote" wasn't perfect, but there wasn't a true home office in the same way as my current company. For example, it was considered rude to "@here" in the general chat channel for things like donuts, because hey, many folks are in other states/countries, and don't need to hear about y'alls treats. Little things like that make a big difference in employee experience.