[exelius]

I don't think emotion on its own is bad or good; but it's not something that a computer can emulate. You may get better decisions in some scenarios with certain stakeholders, and worse decisions in other scenarios.

When we talk about "programmed bias", we need to be careful because different subsets of the population hold different bias -- so the bias programmed in is reflective of the experiences of the team that developed the software rather than the population of users it affects.