top | item 19954413

(no title)

steven2012 | 6 years ago

Google has become a big horrible disaster. I'm extremely disappointed in what is going on these days.

I am a heavy user of Nest (7 cameras, other accessories). I've fully bought into the ecosystem. I literally have no idea what's going on. It sounds to me who is only casually paying attention that they're killing off Nest and the Nest brand. Whether that may or may not be true, they need to understand the perception of their actions to their users. Do they really expect most people to say "Okay, I need to spend 10 minutes and read through exactly what this all means."

Now I'm left with the dreaded feeling that my Dropcams and Nestcams will no longer work in the near future.

Google has really damaged their brand because I no longer consider them reliable. If I buy a brand that is associated with Google, I expect that it will get changed in the next year or so into something that I can't comprehend or don't want, and it makes me want to search for alternatives.

I don't want to "merge" my accouns with Google Home. I want to keep my single account on Nest like I have for many years now, and I just want alerts and to be able to see my cameras. All this other nonsense that they're trying to pull me into is not what I want as a consumer, and it upsets me that Google is becoming this kind of company.

They are in many ways worse than Microsoft was at their worst. Before Microsoft used to be a monopoly on the desktop, but Google is now turning into a monopoly in my entire life.

Meanwhile, Nest has been dormant for most of its existence, releasing only a few features. But in terms of cameras it's the most reliable which is why I stick with it. But there are so many opportunities for them to improve this service and it feels abandoned. Instead of adding features, like animal detection or car detection, they are worried about how I log in or who my account is? That's just stupid.

discuss

order

louky|6 years ago

I refuse to buy google hardware after the horrible mess they made with their tablets, My first Gen Nexus 7 died due to hardware failure and they refused to admit or fix it, then I bought a second gen and the last firmware update bricked it. Such Garbage

https://appleinsider.com/articles/13/06/18/googles-nexus-7-t...

mceachen|6 years ago

It's not just the first gen. My second gen nexus 7 bricked. And my 2 Nexus 5X died from fatal bootloops. And there are screen issues with Pixel, Pixel 2, and Pixel 3 (and slowdowns/lagging/battery issues from recent firmware with all three)...

Hardware is hard, I get it. But just the handling of the Nexus 5X was inexcusably bad--to ship firmware that crippled the entire deployed fleet, and then shrug. Shame on me for buying more of their hardware.

lokedhs|6 years ago

My Nexus 6P ia still sitting here with a bootloop. Apparently you could get compensated if you're in the US so I'm out of luck.

And the compensation didn't happen until a lawsuit.

At best, I'd consider Google hardware to be disposable. That's how I treat my Chromecast devices that I still use. I'm not buying anything new from them if it costs more than making them disposable.

mulmen|6 years ago

What exactly did you expect from the world’s largest advertising company? Consumers are Google’s product. They always have been.