[manuelhuez]

I don't think that's something available on Stripe, but there are a few tools available in the payments processing ecosystem that allows you to do just that: "notifications of fraud" and "requests for information".

Basically, the first is a notification triggered during the chargeback initialization process on the bank, but before the chargeback is actually processed. So when you receive the notification, you can still issue refunds, cancelling out the incoming chargeback.

The second is similar, but is at an even earlier step of the chargeback process where the user simply asks its bank some information about a line on their statement they don't recognize.