[Nrsolis]

Yup. A "legal person" like a corporation in the USA must have legal counsel to represent them in court, even small claims.

Court sucks. Any lawyer will tell you that you don't want the judge making the decision for you. They'll buy you a new camera if they are smart and fix their process.

Otherwise they will spend a lot more on lawyers than they ever would making you whole.

And yes, some companies get sued ALL THE TIME.