[jensv]

Bought a Surface Pro 5th generation. Less than 8 months later the battery barely holds a charge. (<5 minutes) You're basically stuck because everything is glued together so you don't have any options other than to buy a brand new device. Feels a little like the forced Windows 10 updates. Good luck running Linux unless you are willing to live with all kinds of fail, due to poor camera support.

In the end it was far easier to just switch over to a Thinkpad.

[no_wizard]

The one year warranty should have covered your surface

I do support right to repair for the record. I just think this isn’t a great example of how the right to repair would have actually helped someone

[giancarlostoro]

The thing being asked for with the right to repair and why these companies are against it is that devices arent so convoluted you cannot repair them. We would see bigger devices that can be repaired because not everything is soldered together. At least thats what I remember reading a year ago. It would force companies to redesign their devices. Which is sensibly why they are against it all.

[close04]

Battery warranty is one of the more grey areas of warranty coverage. Depending on local legislation and the specific coverage for the model you can get 6-12 months (it's considered a consumable) and the warranty might start when the battery was manufactured rather than the sale date (like Dell did some years ago, not sure if it's still a practice).