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ggg2 | 6 years ago

I'm happy for you that you speak a language google happens to have support in, and that you have the time to besides creating and uploading content, to monitor it is not censored at a later, random, date by google. And that you were able to provide the US based documentation they required and that your videos content happened to not be in the blacklist of any nation state.

/s (I guess)

discuss

order

0xfeba|6 years ago

YouTube is a private company. They are under no obligation to provide support in 5,000 different languages. Or to host your videos at all. This post reeks of entitlement.

wolco|6 years ago

This poster is a customer and has every right to complain about a service.

The fact that you think they are entitled tells me you view the services as a gift and they should be grateful for whatever they get. The services provided are not gifts.

jlawson|6 years ago

They control the pathways of modern speech. It's not like a baker where you can just get your wedding cake somewhere else. If Google doesn't like you they can damn near erase you from public view. If you have an internet business they can ruin it. There is no way to escape their influence.

Because of this, they have a responsibility to uphold people's natural right to expression. In many ways Google now has more control over speech than governments historically have.

If there was a viable competitor this would be different, but there is no such competitor.

KirinDave|6 years ago

You're not wrong, but it's also bad customer service. Given Youtube has essentially no credible competition, you'd think that they'd be more worried about being the focus of multiple new national government regulatory frameworks.

The important think to recognize about Youtube (as opposed to search, or ads) is that YouTube has no real competition and it's absurdly difficult to compete with Youtube. They're like Facebook but moreso. As such, they may end up being subject to different rules from other businesses if they're not careful.

girvo|6 years ago

The issue with that is the global monopoly YouTube currently has on video content and video communities

daemin|6 years ago

At what stage does a private company need to become a public service? There's examples of this happening throughout the ages where private companies like fire fighters, telephone, etc went from being private to public, and sometimes back to private.

lonelappde|6 years ago

It's uncouth and a rude display of privilege to be smug about the fact that English is by far the most supported language on the Internet.

knolax|6 years ago

They're a private company and GP is complaining about their poor service. They're not obligated to support multiple languages, but a service that big not supporting multiple languages seems like an incredibly bad move even from a purely business perspective. Doesn't seem entitled to me.

kdbg|6 years ago

> And that you were able to provide the US based documentation

I don't recall needing to provide any documentation? I'm also not American so I couldn't provide "US Based documentation" whatever that means.

There also wasn't any back and forth interaction with support to get unbanned.