top | item 20356141

Apple iCloud Experiencing Issues

210 points| josho | 6 years ago |apple.com | reply

141 comments

order
[+] Meekro|6 years ago|reply
For those out of the loop, this week has seen an outage from a bunch of major US internet companies: Cloudflare, Slack, Google Cloud, Azure, Facebook (including Instagram and WhatsApp), and now iCloud.
[+] mcqueenjordan|6 years ago|reply
Interns join at the beginning of summer. \o/
[+] walrus01|6 years ago|reply
There's been a few major office365 outages that coincided with the Azure ones, we've taken to calling it office364 internally.
[+] tootie|6 years ago|reply
Have any of them issues post mortems yet? Anything at all to indicate an attack of some sort?
[+] flylib|6 years ago|reply
this is somewhat common
[+] OrgNet|6 years ago|reply
They needed to connect NSA's new servers... /s
[+] saltedshiv|6 years ago|reply
Attackers and state actors sometimes appear to behave indiscriminately
[+] basch|6 years ago|reply
why is slack on that list, they use AWS. They arent an infrastructure provider.
[+] techrich|6 years ago|reply
Its probably some back end access for five eyes, and needs a re-start of everything. Its too fishy for it just to a coincidence.
[+] aristophenes|6 years ago|reply
AMD has been shipping their new Epyc Rome server CPUs to hyperscalars for a few weeks now [1]. It seems to be a very appealing chip that a lot of them are adopting. They won't be the same as whatever they were using before, so it could be that major updates are needed to include them, meaning that it's just a risky time right now?

[1] Second question in https://www.anandtech.com/show/14568/an-interview-with-amds-...

[+] pilif|6 years ago|reply
After reading the ZIP bomb article also linked on HN, I have copied the largest file to my iCloud drive for fun.

And an hour later, I'm reading that most of iCloud is down. I really hope this is a funny coincidence. And if not, then I'm terribly sorry.

[+] therein|6 years ago|reply
As far as my memory goes, iCloud features at least 99 partitions. The 99th of which is the "staging" partition where the iCloud employees' data lives.

All partitions are more or less separated and shouldn't affect one another. For that reason, it probably wasn't you that broke the whole system.

Even the Cassandra they use for metadata storage is partitioned and separated.

[+] postmortimus|6 years ago|reply
Nope, just a typical network hardware failure in a west coast datacenter, which triggered a cascading BGP failure disrupting much of the network connectivity in that DC.
[+] jokoon|6 years ago|reply
Can you try again to make sure?
[+] mandeepj|6 years ago|reply
Can you try again a few times? Let's see if it's reproducible. I think you are not at fault :-)
[+] mr_sturd|6 years ago|reply
Think they tried to scan it for malware?
[+] OrgNet|6 years ago|reply
upload a different sized one next time, with a new filename
[+] your_bully|6 years ago|reply
Don't give yourself too much credit
[+] envolt|6 years ago|reply
I'm going to read all the conspiracy theories on this post.

https://news.ycombinator.com/item?id=20345060 (Facebook, Instagram, and WhatsApp outages)

[+] 3JPLW|6 years ago|reply
You know the old adage that celebrities die in threes? It's actually mathematically supported... or, well, it's supported that they die in 2.718s. Same principle would apply to cloud service outages if all the services and their failures were actually independent. We'd expect them to happen in "clusters" of e:

http://ssp.impulsetrain.com/celebrities.html

I still love me a good conspiracy theory, but clustering of random (poisson) events is much more likely than you'd expect.

[+] the-dude|6 years ago|reply
Actually there are not many actual conspiracies listed there.

I will start :

- All the companies in the list are getting rid of their Huawei dependencies, replacing routers by domestic ones.

- China is flexing its muscles in the trade war : look, we are creating some instability in your e-commerce. Wait until we attack your infra ( electricity, water )

[+] cantbecool|6 years ago|reply
Maybe some submarines are cutting some deep sea cables? In actuality it's probably massive backbone upgrades that are classified, the NSA has to obtain real-time data from somewhere.
[+] ksec|6 years ago|reply
Once is happenstance. Twice is coincidence. The third time it’s enemy action.

I don't even know if fourth of Fifth is confirmation.

[+] the-dude|6 years ago|reply
Dude, I wrote that top comment. And I was like iCloud WTF?
[+] johnnycab|6 years ago|reply
Just wondering out aloud rather than floating any theories, if it is in any way related to the 6.4 magnitude earthquake and/or geological events leading upto it. Also inter/un-related, Google provides Apple with the infrastructure for iCloud; they also experienced some downtime in the last few days, along with others i.e. tremors causing some sensitive/critical servers to misbehave.

However, I doubt that it is down to these factors, as there will likely be significant amount of distributed fault tolerance, failover and contingency plans in place.

https://earthquake.usgs.gov/earthquakes/eventpage/ci38443183...

[+] Raphmedia|6 years ago|reply
[+] luckydata|6 years ago|reply
It's definitely the end times. Locusts coming anytime now.
[+] jondwillis|6 years ago|reply
The outages occurred long before the earthquake but my mind originally wandered to the same place.

What earthquake related causes could have had effects 24h or more ahead of time?

[+] cameronbrown|6 years ago|reply
Apple runs their own bare-metal services - only some of which are hosted on Google Cloud. You could see which ones went down when Google did the other week.
[+] pcora|6 years ago|reply
So, when is Amazon / AWS outage day? Tomorrow?
[+] mehrshad|6 years ago|reply
If there's any credibility behind the notion of these being deliberate in any way, I'd wager July 15/16.
[+] samcday|6 years ago|reply
I'd like to think the simplest explanation to this recent spate of outages is that all the engineers at each org spent too long reading the HN comment thread on the previous company's outage, and didn't notice their own servers catching fire ;)
[+] ryanmarsh|6 years ago|reply
Imagine all the ops folks gloating earlier in the week (cough CloudFlare) having to eat crow mere days later.
[+] SpaceManNabs|6 years ago|reply
Imagine being on call this week. My best wishes to anyone doing DevOps or Ops.
[+] ohnope|6 years ago|reply
Any internet engineers privy to what's going on the last few days, at a global infrastructure level?
[+] DavideNL|6 years ago|reply
Little off-topic, but lately i often find myself Airdropping files between my iPad & Macbook because iCloud isn't syncing newly added files for some reason (which can't be forced/refreshed on the iPad as far as i know.)
[+] snazz|6 years ago|reply
Are there any graphs anywhere showing Internet traffic at different ISPs and networks? Such a graph (especially over a world map) would make it obvious if there was any DDoS, SSH bruteforcing, or other monkey business going on.
[+] ceejayoz|6 years ago|reply
I wish there was a historical view. Very curious if this is common, or if it's unusual (which would make it especially unusual with the Slack, Facebook, etc. outages recently).
[+] jaredcwhite|6 years ago|reply
I'm actually relieved to hear there were a bunch of known problems…earlier today I was wondering why none of my notes and photos were syncing and thought iCloud was loosing its marbles. It used to happen a lot to me, but in the last year or so it's been pretty stable. I was afraid sync reliability was regressing!

I suspect Apple's making upgrades as part of the push towards iOS 13 and macOS Catalina, and ran into some rollout glitches.

[+] thekyle|6 years ago|reply
One of the services listed is Screen Time. Maybe I'm mistaken but isn't that the feature on iPhones where you can see how much time you spend in each app? Why would that require Apple's servers.
[+] kburman|6 years ago|reply
In India, I'm experiencing issues with online payment from last few days. Majorly with UPI payments. Not sure if these are related but hard to ignore it.
[+] fc_barnes|6 years ago|reply
I was noticing some issues with mega sync earlier, maybe these orgs are sharing infrastructure at some level... I guess I won't rage quit just yet
[+] jwr|6 years ago|reply
And I've been wondering why my kid could play games so long today, in spite of Screen Time limits :-) I guess that explains it.
[+] mlosapio|6 years ago|reply
iOS Walkie Talkie has been down since Wednesday
[+] rahuldottech|6 years ago|reply
Holy crap this has been a turbulent couple weeks for internet companies and services, eh?