[rukenshia]

I never heard any excitement from people when we told them we would test some automation with their request, but otherwise I love being reminded of this. We tend to slack with that in our team, all the reasons mentioned in this post.

What we have found helped us quite a bit is, after writing the initial runbook for a task, to write a second script (usually pretty short, maybe two dozen lines) that asks you questions and then generates customised steps. We then later use these functions in the actual automation.

[mdaniel]

I don't know if you already saw the other HN post on the front page about this, or just coincidence, but:

> Do-nothing scripting: the key to gradual automation

https://news.ycombinator.com/item?id=20495739