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DiseasedBadger | 6 years ago
If questions are easy, inane, and ubiquitous, anti-communication swarms become the norm. When most communication is about a plethora of trivial facts that have to be constantly wrangled, it's better to use a ticket system with forms that naturally rate limit low-effort questions.
When it's about deeper information, and invalid conversations can be trivially spotted and rejected, the ability to instantly organize any kind of conversation whenever, is a god-send.
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