[gfragin]

thanks for your questions FollowUp is powered by the Loop HQ backend (loophq.com) and is in essence the task extraction functionality broken out into a stand alone product. 1. when a user connects a platform (google for example), the Loop backend runs the metadata from the platform's content through its graph database to identify where does a specific email or file fit in to the user's world. based upon that analysis, Loop scores each contact and by association, each content item with a "Loopscore" which determines the relative importance of that contact or content. this is a continuously iterative process and is impacted by the user's continued behavior. 2. I refer you to our privacy policy which outlines the considerable protections and restrictions we have put on ourselves in order to safeguard user information https://loophq.com/privacypolicy

I would be happy to discuss further

[hacker_account]

cool. it's good to see a little insight into how something like this works. but you kinda avoided the question by answering "refer to our privacy policy". we should be talking about how something like this works so it doesn't look shady when (not if) people find out after signing up. Of course you will be "reading" the emails and slack messages. How else would this know about the follow-up questions? I think it would be important to state that humans will not be reading those emails but algorithms will be scanning them to know how to help the PM. Not just read a lawyer speak privacy policy.

[gfragin]

Point conceded.