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crumpets | 6 years ago

Two things:

- data costs for bandwidth costs hasn't gone down at the same rate

- A big chunk of an ISP is labor costs, which do not go down over time

discuss

order

parliament32|6 years ago

>labor costs

It depends. If you're constantly doing new customer setup/teardown, yeah that'll cost man-hours. But once your network is up and running it really doesn't take much work to keep it running.

My ISP is a very small local outfit. They have a "few thousand" customers... and the whole thing is run by literally two dudes, doing everything from netops to hw installs to billing and support. Yeah I'll have a few hour outage once every few months, but overall the service is great and it really doesn't take that much effort to keep things ticking.

Teknoman117|6 years ago

Are you willing to share what the ISP is called? Sounds like it may be a fun read.

cptskippy|6 years ago

> data costs for bandwidth costs hasn't gone down at the same rate

For clarification, at the business level data has always been charged by capacity and not volume. And the costs have fallen at double digit rates since they've been measured.

http://drpeering.net/white-papers/Internet-Transit-Pricing-H...

ISPs plan their networks for peek capacity, the only reason they charge by volume is because they can.

blaser-waffle|6 years ago

> A big chunk of an ISP is labor costs

Explicitly the reason for automating things, esp. since network connections don't require a ton of labor once provisioned.

Orchestration engines help to do the former (Ansible, Salt, Puppet, whatever), and they usually tie into monitoring systems like Nagios, ScienceLogic, or SolarWinds, and can trip, and then launch, remediation efforts automatically.

chimi|6 years ago

Isn't this article and the discussion precisely about the reason why costs for bandwidth haven't gone down? That is, the infrastructure providers are keeping the costs high because they can.