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PMan74 | 6 years ago

From an external viewpoint stuff like building your own internal chat application seems like a "too many engineers with too little to do" kid of decision.

https://eng.uber.com/uchat/

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pram|6 years ago

The chat program they’re referring to in the beginning was HipChat, which really was a steaming pile of crap. Uber was our largest user and they constantly brought the entire service down.

IDK if making their own was the right solution, but it was driven by necessity and not boredom I assure you.

user5994461|6 years ago

The largest user of HipChat, really? Uber must have been something like 5k-15k employees at that time. I thought HipChat was used in F500, much larger than that.

Anyway, HipChat was bought and killed by Slack. They avoided a dying product by accident.

joncrane|6 years ago

So why didn't they switch to Slack, Mattermost, etc rather than build their own?

influx|6 years ago

Someone needed a promotion.