[sarhus]

I'm not an HR person but it looks pretty look. I wonder why you came across that pricing model?

It does seem complicated, unless that's something you've researched? Have you tested with the usual "small/medium/large" company offering?

[giovanni-lup]

The idea is to have a flat product approach to keep things simple. No up-sell. No hidden costs. All companies (S/M/L) get all benefits and features. So the pricing strategy is supposed to reflect that.

I assume your points around "complicated" is related to the "priced per 25" instead of a "per seat model". The reason is because this is not a product with high frequency of use (like Slack), so we believe that based on the type of capabilities that we offer, but pricing "per 25" we can keep the cost lower therefor more attractive for businesses.

We have re-evaluate this in the future thought.