[dictum]

Not to gotcha this, but "I'm someone whose statements should not be taken to heart" is not a message I'd want to convey in an apology.

Then again, corporate communication is often a game of being as cynical as you can get away without getting arrested or having your business shut down, so maybe there's some meta-honesty here.

[lonelappde]

There's also Angelou's "When someone shows you who they are, believe them the first time."