I worked with a company that worked with Away, Steph in particular, and her abrasive style bled through to our entire company. Without diving into specifics, she wasn't able to manage her own expectations on an important issue and threatened to write a bad review of us. She was known by our whole company as being someone who messed up on her end and rather than take blame internally she blamed it on us. I get that founders are under a lot of pressure, but she was hard up to repeat the success she saw at Warby Parker and it was evident she was willing to be a crummy person to work with if it looked like things were not headed in that direction regardless of who was at fault.
No comments yet.