[notoverthere]

I'd recommend that your customer checks out [Chrome Remote Desktop](https://remotedesktop.google.com/). It's completely free, simple to set up, and seems to perform way better than VNC. Plus no need to open firewall ports or worry about encryption and security – that's all handled for you.

[thijsvandien]

Just for the record, you don't need to worry about any of that with RealVNC either, and the protocol seems way more efficient than any other VNC I've used. Frankly, I think the product should be renamed to get rid of this bad association. It's way more similar to LogMeIn Pro than TightVNC, for example.

[philliphaydon]

It’s a terrible user experience for anything other than clicking on things. Can’t use a lot of keyboard shortcuts because they trigger browser behaviours. An issue that didn’t exist when they had a chrome app. The website always breaks in some form. Is laggy. If you’re using windows and the lock screen happens and you come back. Copy/paste stops working.

The chrome app was awesome. The website sucks.

[thedaemon]

If it's free, you are the product. It's by Google for crying out loud.

[als0]

I'd really like to use this but without a Google account. Hopefully this will be possible one day.

[thijsvandien]

What's still in it for Google then?