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nbzklr | 6 years ago

I know a few people that are heavily invested into Uber here in Germany, with over 20 cars and drivers each. They will not be happy about this ruling.

Here is some context on how things worked thus far: Since Uber is not allowed to dispatch directly to independent drivers (see the ruling from 2015), they instead partnered with rental-car companies that employ the drivers. So in theory, Uber would dispatch a ride to one of their partners, who then dispatches it to one of their drivers. In practice, however, everything worked just as you know it from other countries, with the only difference being that Uber would send an email to the business owner containing two links: one to accept the ride and one to decline. Whenever the business owner clicks accept, the driver would get a text message with the approval. But at this time, he already would have accepted the ride in the app and be on his way. So effectively, the business owners had zero control.

It is no surprise that the Taxi companies are mad, because they are unable to compete under the current set of rules. In addition, Uber has heavily subsidized rides with discounts of up to 50% for multiple weeks and generous hourly guarantees for their partners.

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0ld|6 years ago

There's a taxi company in my city (EU, but not Germany) which doesn't go mad or cry for govt help, and instead provides experience very similar to Uber with its app, runs "full scale" licensed taxis and their prices are very close (and frequently lower) than Uber's. So that I prefer using their service, as they can drive on the bus lanes and in the old town.

What do they do wrong?

pgeorgi|6 years ago

"not Germany" may be the keyword: Taxis in Germany are part of the public transportation network and as such part of a regulatory system.

For example, they can't make up their own prices (neither higher nor lower).

There are few taxi companies with more than 20 cars, and most seem to gravitate around 3 cars. Such a company doesn't build "its [own] app".

If your entire operation is controlled by the (county) government, it seems to make sense to ask that government for help. But they didn't even do that: Courts are independent.

ajdlinux|6 years ago

As someone who doesn't live in your city, if I were to visit, I'd rather not install another app, create another account, and sort out payment (including capturing receipts for corporate expense claims).

Uber has the advantage of being ubiquitous among a certain class of travellers - this obviously is not an insurmountable advantage, but it does mean I naturally tend towards using Uber when travelling unless there's a particularly compelling local alternative.

Everything else about your taxi service sounds good, and I'd be more than happy to use them, I'm just lazy. (And from other comments, I see that there's taxi company apps like FreeNow which seem to be gaining regional market share?)

nbzklr|6 years ago

If there are laws that your competitor is clearly violating, then defending your business is not "crying for help". The Taxi companies are just doing what they can given the legal framework that our government created.

alkonaut|6 years ago

> It is no surprise that the Taxi companies are mad, because they are unable to compete under the current set of rules.

Apart from subsidies Uber might use, why aren't taxi companies able to compete? Is something stopping them from doing exactly what Uber is doing (Such as have good apps, pre payment etc.)? If that's the case, that they are bound from developing their own business by regulation - why is that?

usrusr|6 years ago

One difference: regulated taxis are not allowed to cherry-pick as hard as Ubers.

Germany actually considers Taxis part of public infrastructure, even if universally outsourced. The assumption that profitable routes subsidize less profitable is deeply embedded in the system. It's similar to how no amount of free market ideology should allow emergency rooms to cherry-pick.

zimpenfish|6 years ago

> Is something stopping them from doing exactly what Uber is doing

I should imagine "not wanting to lose thousands/millions every month whilst they pay for people to develop software, etc." is a big factor. Life is a lot easier when you can throw money at problems like Uber, especially if you're (unfairly) subsidising your service to drive competitors into the ground.

TeMPOraL|6 years ago

I think subsidies are the key here. Apps are dime a dozen; in Poland there are individual taxi companies with apps and pan-european networks with apps, all operating legally. I assume the situation is the same in Germany. But local taxi markets can't afford to continuously offer below-market price; they don't have the money reserves.

saiya-jin|6 years ago

You are expecting market behavior in business that for decades was pure monopoly. We all know the answers to those questions.

In open market, taxi business in its current form would be dead long time ago. But not if you gave state-guaranteed monopoly on a service that many people simply need and have few other options.

odiroot|6 years ago

> It is no surprise that the Taxi companies are mad, because they are unable to compete under the current set of rules.

They're mad because it ruins their monopoly. Taxis are ridiculously expensive in Germany, also known to use tricks to charge you extra. I would never consider ordering a taxi here.

zaarn|6 years ago

Not my experience. I live south of Munich and Taxis are very cheap for the service and I've never had a problem with one overcharging.

distances|6 years ago

My experience from Berlin is quite different. Taxis were reasonably priced and service was good, didn't see any foul play. I was using the "MyTaxi" app to book rides.

vosper|6 years ago

> It is no surprise that the Taxi companies are mad, because they are unable to compete under the current set of rules.

(Caveat that I’m going entirely off your comment, with no background info): the middlemen businesses sound like small taxi companies, where the bookings come from Uber rather than directly from customers. Why can’t the taxi companies compete by building an app that provides the booking part?

nbzklr|6 years ago

They do have an app, it's called "FreeNow" and works OK imo. The main reason Taxi companies are complaining is that there are different sets of rules for Taxi companies (that are supposed to operate in the public interest) and rental companies with drivers (which are not). E.g. Taxis have to wait at designated parking spots and are not allowed to drive around between rides.

I don't necessarily agree with their arguments, but I also don't think Uber should get a "free ride".

jdjdjjsjs|6 years ago

They can. Uber added nothing to market other than an app, which everyone was doing for every potential business at the time anyways.

Their differentiators though were primarily the crazy amount of VC money they were willing to lose and the fact that they had absolutely no qualms about trampling about each and every law they could. To the point that they would break laws that they didn't even need to.

But asking for forgiveness when you have a ton of VC money is obviously better than not messing up in the first place.

Only good thing is thst, I hope, the market is seeing through these criminals (at best).

ovi256|6 years ago

>Why can’t the taxi companies compete by building an app that provides the booking part?

Yes, why can't they ? Turns out building apps users will use is not a commodity that can be bought off the shelf.

_pmf_|6 years ago

> Why can’t the taxi companies compete by building an app that provides the booking part?

They have. The ruling is completely arbitrary.