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HNthrow22 | 6 years ago

a dark pattern because while it's not actually required it might as well be, their 'account locked' email conveniently leaves out that you can simply email them and have them re-enable the account without a phone number.

that email for the curious:

Hello,

Your account appears to have exhibited automated behavior that violates the Twitter Rules: https://support.twitter.com/articles/18311.

In order to continue safely using Twitter, please follow these steps:

1. Log in to your account on the web or open your Twitter app (iOS or Android). 2. You’ll see a prompt letting you know your account has been locked. Click or tap “Start”. 3. Select your country/region from the drop down menu, and then enter your phone number. 4. Click “Send code” and Twitter will send you a text message with a confirmation code (note that your standard message rates may apply). 5. Enter the code you received in the “Your code” box and click “Submit”. 6. You will see a confirmation message that your account is now unlocked.

Once you confirm your identity, it may take up to a few minutes for your account to be unlocked.

If you’re still experiencing an issue after confirming your identity, please reply to this message and provide us with specific details of the problem you're experiencing. We’ll do our best to help!

Thanks,

Twitter Support

If you reply to this saying you don't have a phone they will re-enable your account but there's no mention of that or "click here to verify account" option.

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mirimir|6 years ago

Yeah, I gotta try that sometime.