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sparaker | 6 years ago
It seems that world has fallen prey to the mindset, "Screw customer experience, let's extort the maximum amount of money we can."
Technology companies are no longer in the business of making things easier, instead they are in the business of making the most amount of money they can, while not loosing their business entirely. If these companies actually valued the consumer/customer in the past, they've certainly moved beyond that point.
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