Thanks a lot davismfl for taking time to write detailed and useful advice. If its not a secret I would love to hear more about the product you sold in 10 days to a fortune 100 firm.
Definitely not a secret. I did it years ago. We had an CRM solution focused on events (think conferences) that had built in digital advertising management and marketing automation, e.g. emails, sms reminders, follow up sales etc. Clients we sold to were usually small to mid sized and were putting together conferences or hosting events at like hotel conference rooms etc and needed to get the word out and manage the event (500 people and less was a typical client conference with a few in the 1000s). Essentially from advertising, signup and then check-in at the event the software handled it all, including posting facebook, google ads (and managing/tracking them).
What happened for us to sell it to this enterprise was we found out they (a large public firm) were trying to hold a conference but had been struggling to glue systems together themselves to make it work and advertise it etc (they disliked other in market products). We heard this as a pure rumor from some engineers that were bitching about it at a meetup we went to on mobile development. From there we researched the company, the conference and started cold emailing/calling the people who were responsible for the conference at the company. We were able to meet with them within a couple of days, did a few demo's and showed them it wasn't vapor and really existed (seems to always be an enterprises concern). Like all small companies, we had the normal "call for pricing" for "enterprise" clients (though we hadn't really had anyone this size), so pricing was on the fly customized for them. We screwed up a little on pricing because I bet they would've been happy to pay double the price and still feel they got a good value which would've given us a better margin.
In the end, no regrets just a good lesson for the team (me included) that pricing is relative to the client and while you should never rape a client you do need to make sure the clients expectations and your pricing are in line. In our case we made a profit, but it wasn't as much as even a standard client simply because of all the extra support we had to do, hence we should've asked for more. Enterprise clients are super needy and they know it so pricing it like they are is critical. Funny part is we came up with a price, then doubled it (thinking they would be needy) which also made them feel good about it (too cheap and enterprise clients will back away knowing you can't handle them), but we should've triple or quadrupled it to make better margins.
Thanks davismwfl, what we do at forestpin is to help companies find mistakes and fraud in transactions, the customers who use the product really like it. How ever some of the discussion goes on and on. The longest sale took 2 years from the first meeting and the shortest sale was about three months. We pitch to the finance director of the company. In its pretty hard to find the correct influencer in the company since no body in a company is responsible for collective mistakes. Lot of companies have no insight to the cost of transactional mistakes they make. We got customers after doing proof of concept projects successfully. These take time, since once a POC is agreed, we need to depend on different teams to get data and the associated time lags. I had a one on one session with a YC partner (SUS online) and he recommended the book "Impossible to Inevitable" I am going thru the book these days its pretty helpful. Thanks again on your helpful insights. Hope you and your loved ones stay safe from COVID19
davismwfl|6 years ago
What happened for us to sell it to this enterprise was we found out they (a large public firm) were trying to hold a conference but had been struggling to glue systems together themselves to make it work and advertise it etc (they disliked other in market products). We heard this as a pure rumor from some engineers that were bitching about it at a meetup we went to on mobile development. From there we researched the company, the conference and started cold emailing/calling the people who were responsible for the conference at the company. We were able to meet with them within a couple of days, did a few demo's and showed them it wasn't vapor and really existed (seems to always be an enterprises concern). Like all small companies, we had the normal "call for pricing" for "enterprise" clients (though we hadn't really had anyone this size), so pricing was on the fly customized for them. We screwed up a little on pricing because I bet they would've been happy to pay double the price and still feel they got a good value which would've given us a better margin.
In the end, no regrets just a good lesson for the team (me included) that pricing is relative to the client and while you should never rape a client you do need to make sure the clients expectations and your pricing are in line. In our case we made a profit, but it wasn't as much as even a standard client simply because of all the extra support we had to do, hence we should've asked for more. Enterprise clients are super needy and they know it so pricing it like they are is critical. Funny part is we came up with a price, then doubled it (thinking they would be needy) which also made them feel good about it (too cheap and enterprise clients will back away knowing you can't handle them), but we should've triple or quadrupled it to make better margins.
ransith|6 years ago