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adz_6891 | 5 years ago
While I think the "send money home" value proposition story in Kenya was crucial, it doesn't really explain why mobile money works (or doesn't work) as a service. This is basically all to do with massive agent networks. The business model isn't as easy to get going as people assume, and most telcos failed to pull it off. Regulation (or lack of it) was also very critical for Kenya's success.
In general mobile money is fascinating to examine though. And it's an absolute game changer in Kenya!
samvher|5 years ago
I spent some time in Kenya and M-Pesa is very practical, I used it regularly for small payments. One thing that I found a bit frustrating is the very high transaction costs - way higher than you would ever pay with regular banking. The (poor) users don't really have a choice though, so Safaricom is able to make massive profits.
eitland|5 years ago
Edit: IIRC - anyone who remembers exactly should feel free to update - it was a startup that created the first version, then I think it was bought by one of the major banks but now it seems to work completely decoupled.
hckr_news|5 years ago
adz_6891|5 years ago
samvher|5 years ago
If you're looking for a problem to solve, one thing I struggled with when living there is that there is a major lack of trust between renters and landlords when it comes to housing. Some landlords are ok, but many arbitrarily withhold money from the initial deposit when renters move out and I feel like that generates quite some inefficiency in the housing market. I'm not sure what the solution would be but I know many people would benefit if there was one :)
chirau|5 years ago