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znhll | 5 years ago
Many companies don't know how or haven't thought about how to deal with the death of a user or subscriber. As an estate admin, I've had trouble dealing even with established banking institutions who may or may not train all their employees on what to do or who to contact when a customer has passed away.
One thing, I discovered was Hereditas (https://withblue.ink/2019/03/18/what-happens-to-your-digital...), a project that's sort of like a "deadman's switch" which may help the survivors deal with all the digital loose-ends that one's death might leave behind. This, combined with proper estate planning might hopefully make things easier for those we leave behind.
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