Google dot com UI is growing ever closer to following in the footsteps of iTunes. It’s just becoming a cluttered mess and more confusing to users... I didn’t even know you could shop directly from the site.
My mom has gotten stuck in the purchasing interface before and she was confused whether she was buying from google or from best buy, and then all of a sudden she lands up in a different retail experience to check out. She couldn't tell the difference between legit websites and scams (though amazon has this problem too)
In an attempt to create a unifying shopping experience, they instead created something that feels fragmented and destroys trust
The worst part is depending on your search all the different options can be in different order or sometimes not even show up. My UI pet peeve is inconsistency and Google has it in spades.
This feature is so annoying. It messes with my muscle memory (somehow after all these years I still expect Images to be second) and I end up clicking the wrong thing
julianozen|5 years ago
In an attempt to create a unifying shopping experience, they instead created something that feels fragmented and destroys trust
Disclaimer: I am a former AWS and Alexa employees
freehunter|5 years ago
Kuraj|5 years ago
tantalor|5 years ago
[supreme court] -> "News"
[make face mask at home] -> "Videos"
[ps4] -> "Shopping"
[cute cat] -> "Images"
Google and Bing have the exact same behavior for these queries.