(no title)
Guest0918231 | 5 years ago
1. My ad clicks went from a steady 500 a day to 1-5 a day and my revenues plummeted. I contacted Google. After one month of of being passed around they tell me they're not allowed to disclose what's wrong, but I can try labeling my ads as "Advertisements" on my site. One month of waiting for that response.
2. Recently Google started clawing back 50% of my monthly earnings at the end of the month. It's typically 0-10%. However, it just jumped to 50% the last couple of months. So they give me daily reports that I'm earning $150 per day, and then at the end of the month they just say nope, we're actually going to only give you half of that revenue. Oh, and we can't tell you why, that's confidential. I searched online and found lots of people recently reporting 30-80% of their revenues are being taken away. No one can get a reply from Google. What's even worse, I use header bidding. So someone opens my site, Google says they'll pay X to show an advertisement to that user, they outbid my other networks, and then a month later they say they can't actually pay that price. Meanwhile, my other ad networks could have shown an ad, but Google outbid them with a price they're not willing to pay.
3. I tried to setup an in house advertisement the other day using Google DoubleClick. The idea is that I create an ad for my Patreon page, and if none of the ad networks I run can pay more than X for that impression, then it shows my Patreon advertisement. Well, Google says Patreon is malvertising, and they won't let me run a display advertisement on my own site, linking to my own Patreon page. What does that notification say in the ad manager? It says they can't disclose any additional information and not to contact them.
This company is a joke. They've collected at least 100k in commission from me, and I get zero support. I'd like to fix that issue resulting in half of my revenue being taken away each month. Nope, no one I can talk with, and if I do talk with anyone, they can't disclose that information or what ad unit is the source of the issue. I need to try making a change, and then cross my fingers that one month later I don't lose most of my revenue. It would probably take a year to understand the issue with monthly experiments. Anyway, I'm in the process of removing Google from my life now. I have zero respect for that company.
300bps|5 years ago
I’ve had a gmail account since early beta. I upgraded to their $10 per month for 1 tb storage (which they recently increased to 2 tb). I recently got a better deal from Microsoft so want to switch. So over a week ago I deleted my entire Google Drive. Except it put everything into the Google Drive “trash” that still counts against me. I immediately emptied the trash except that literally did nothing that I could tell.
Then, about 100 GB per day has been freeing up from the trash for the last week and a half. I can’t cancel the extra storage until this is complete or I’ll stop receiving email on my gmail account. At the snail’s pace that it’s freeing up storage on my Google Drive from the trash they’ll be charging me another month. It’s ridiculous. And as a paying customer there’s no practical way to contact them.
magicalist|5 years ago
Support is one of the things you get if you pay for storage, though?
FerretFred|5 years ago
I think this is the most troubling aspect of Google (free) services. This is why I bit the bullet a couple of years ago and started running my own mail server. The buck stops here :)