[ra1n85]

>It's entirely possible to say "we need to work harder, or take a risk, or be bold" while understanding where your colleagues are at in terms of what they need to do that, or what has or hasn't been communicated to them about how that will happen, or how things have been done in the past to change them.

Great leaders, in my experience, haven't asked these questions or pushed performance in this way - they led their reports through soft management to come to the conclusion that it was necessary to increase performance. They framed questions that led people to the conclusions they had already made. Of course, this also requires that the reports are capable enough of being led in the right direction.

[keeptrying]

There’s no soft way to say - “you’re not good. You need to get better.”

It is hurtful and painful to hear however put.