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icedchocolate | 5 years ago

The fees some of these apps charge is criminal. You’re an advertising and coordination company, do you really deserve a huge percentage per order? Gross.

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bertil|5 years ago

You can think of those fees as a substitute for the front-of-house: waiters, laundry, dishes and real-estate.

A restaurant typically hires twice more waiters than cooks, as equivalent (minimal) wages. Real-estate is often a third of the overall costs and most of it is the front, i.e. tables not the kitchen.

Some intermediaries are genuinely nothing but advertising and restaurants have to organise deliveries themselves. But if you include delivery costs, I’m not sure 30% isn’t cheaper than dining in.

sokoloff|5 years ago

Yeah, it’s terrible that we force these restaurants to be on these platforms and don’t give them any free market choice in the matter to opt out. /s

ganstyles|5 years ago

I think your being facetious, but in case not I'll emphasize that you it is indeed terrible. The way these predatory companies go after restaurants until they're added to the roster or create fake restaurant websites and phone numbers is ridiculous.