Can complaining be healthy? It is usually an emotional reaction to frustration. Isn't your employees being frustrated a signal that there is a problem past the problem?
> Can complaining be healthy? It is usually an emotional reaction to frustration.
Yes it can and yes.
Frustrated and upset people naturally find it harder to talk calmly about the thing that's annoying them. You can miss a message by focusing on the tone of the delivery:
> detracts from the validity of a statement by attacking the tone in which it was presented rather than the message itself.
Like sugar, it is healthy in moderation, and better to have too much than too little. But more often than not in our society, there are very unhealthy levels of it.
SideburnsOfDoom|5 years ago
Yes it can and yes.
Frustrated and upset people naturally find it harder to talk calmly about the thing that's annoying them. You can miss a message by focusing on the tone of the delivery:
> detracts from the validity of a statement by attacking the tone in which it was presented rather than the message itself.
https://en.wikipedia.org/wiki/Tone_policing
muzani|5 years ago