[ddrt]

They have a really poor UX imo. The categories are seemingly arbitrary, and they have niche and seasonal ones that don’t make sense. During the December holidays they didn’t have a holiday themed category until near holiday end.

Further, they make “innovation” like auto play when nobody asked for this, and without any way to stop it (unless you go to desktop and disable it deep in your settings).

When searching you will receive similar results for titles they used to have... well why not state “are you searching for x? It’s no longer available, here are some recommendations” so the user isn’t wasting time wondering if the search feature is just “bad”.

In the world of constant, unannounced, and live experimenting on huge user bases a little messaging goes a long way (with the comparison being nothing)