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In Bangladesh, the majority of e-commerce now happens on Facebook

146 points| gyre007 | 5 years ago |restofworld.org | reply

42 comments

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[+] oefrha|5 years ago|reply
To be clear I know nothing about Bangladesh, but obvious contradictions cast doubt on this piece of reporting.

An obvious one: subtitle says

In Bangladesh, there is no Amazon. There is no eBay. If you want to buy a dress or a crested finch from the comfort of your home, you have to use Facebook.

Then somewhere in the article:

The phenomenon has grown so much over the years that the number of stores on Facebook now eclipse the number of sellers on local e-commerce websites like Evaly, Ajkerdeal, or the Alibaba-acquired Daraz.

It links to this Daraz site, so I checked, and sure enough, there's a women's dresses category: https://www.daraz.com.bd/womens-dresses/ Of course there's no crested finch category, but it's not like you can buy live birds on Amazon or Ebay.

So, there's no Amazon or Ebay, but there are smaller online marketplaces (yes, at least the Daraz site is an online marketplace, it says "open your online store now" on its home page) selling things sold on Amazon and Ebay. How is this qualitatively different, and why does the author try to paint a picture where Facebook login is required (for things that aren't live birds)?

Then there are poorly explained claims like

all an aspiring entrepreneur needs is an internet connection and around $350 to cover startup costs

Why does starting a facebook page/group and accepting cash on delivery cost $350 upfront? <s>Registration/license?</s> (No, "most sellers are not licensed".)

[+] lopis|5 years ago|reply
I'm always surprised when garbage articles like these make it to the top of HN. I guess HN is not immune to "i only read the title" kind of threads. And since it sounds like an anti-facebook kind of article, it gets HN's blessing, and off to the top it goes.

There was one more thing you missed that is not explicitly in the article. In virtually any country there are groups on facebook to buy pretty much anything, including live birds. Is Bangladesh really so different?

[+] Hankenstein2|5 years ago|reply
I think the article and headline are fine for HN. I clicked on it and read it and am not sorry I did. I read the Amazon and Ebay comment to mean just that! There are no other juggernaut e-commerce sites that have dominated the market, not that there are NO other e-commerce sites.

I find that Facebook has managed to fill the void without explicitly being an e-commerce site interesting.

[+] ovebepari|5 years ago|reply
A Bangladeshi here. Let me make something clear first:

- Facebook doesn't handle the transactions (yet), some mobile banking is used for transactions.

- Facebook works because you can sponsor a video of your product explaining the condition and people are very skeptic here about things, so video works, pictures like amazon don't.

- It's still a developing country and people like offers and facebook reaches bigger audience/customers.

- People do comment on Facebook, great for honest product reviews.

One might think of Bangladesh's GDP and think things are good. To be honest things are better than before but that GDP amount is inflated by the riches. We're still an agricultural country starting to make our way through the intellect based economy.

Hope that helps.

[+] aniforprez|5 years ago|reply
In a way it's definitely fascinating to see how enterprising people have taken advantage of available resources to set up business ventures

But I can't deny it's all a little concerning. The stuff about exploiting animals, insecurities (the fairness cream stuff), skirting government regulations (wonder what led to the credit card restrictions) etc. Then again, I can't pretend to know about the life of a Bangladeshi so though I may silently judge, I admit it is borne of ignorance

I'm unaware of the local startup scene but I hope in a similar vein to Flipkart in India, someone starts a way for these people to move away from the controlling influence of Facebook and sell on more regulated spaces

[+] nathancahill|5 years ago|reply
One interesting advantage that I didn't see mentioned in the article is that Facebook data is often included for free in mobile phone plans, or as part of a "Social Media" package that's cheaper than other data.
[+] mmsimanga|5 years ago|reply
This is true in parts of Africa I live and visit. Network providers sell data bundles specifically for Facebook, Whatsapp and Twitter. These social media data bundles are way cheaper than "normal" data which enables you to visit the "Internet". So much news and business networking happens on Whatsapp you might as well call WhatsApp and Facebook the internet for most people in these countries.
[+] amelius|5 years ago|reply
We must put an end to gatekeeping behavior.

The free market has its flaws but having your market (or your entire economy!) regulated by a large corporation really is the worst of both worlds.

[+] shp0ngle|5 years ago|reply
That's actually the exact opposite of what's happening.

Facebook enables people with little knowledge of e-commerce to just open a shop with a few clicks. All the selling happens in messages.

What's your proposed alternative? Some government-sponsored app that has the same features as Facebook? Cool. Try that and let me know how it goes in Bangladesh.

If it wasn't Facebook, it would be some other large centralized system.

Maybe it would be India-based, or China-based, though.

[+] roenxi|5 years ago|reply
The word 'regulation' implies some sort of rather severe punishment if you disregard it. Technically speaking I don't think there is a law (or regulation, either) on the books on my country so minor that I couldn't theoretically get arrested or have all my assets taken away from me if I absolutely, publicly, and persistently refuse to follow it. Even practically speaking, I'm not sure how far disobediance can be pushed. Not far, I suspect, on an individual level.

Facebook doesn't have anywhere near the power of a regulator. Not even the same conversation. No link at all. If the best deal isn't on Facebook people will go elsewhere.

[+] dylkil|5 years ago|reply
Facebook is the only opportunity at being market participants these people have, with its incredible low barrier to entry.
[+] djohnston|5 years ago|reply
i dont see how fb is a gatekeeper here. they have a product that is better than all the other freemarket alternatives for these people... no gatekeeping, no regulations forcing people to use fb
[+] hankchinaski|5 years ago|reply
there is no gatekeeping, facebook is just solving a distribution problem for many ecommerce owners and as a store owner i have to say it’s the most cost effective ways to reach customers
[+] monadic2|5 years ago|reply
Unless something drastically changes with trade agreements we’re likely well beyond being able to regulate these multinationals in any broadly useful way.
[+] ShorsHammer|5 years ago|reply
There's a staggering amount of endangered wildlife trade occurring openly on facebook in developing countries. Monitoring groups have a tough time breaking into these things due to the gated nature of the platform and after that paranoid private groups.

Do hope FB one day tries to take this seriously as they are the only people who can realistically access this content completely, law enforcement is more reactionary than proactive on these events and tend to miss the small windows of opportunity, there's plenty of people happy to offer up tooling for autodetection of illegal wildlife trade activities.

[+] fardeem|5 years ago|reply
Fellow bangladeshi here. Its been very interesting to see the comments on this post and it gives me lots to think about.

I will say, having operated these facebook based businesses, it is literally the worst and I can't wait for something else to take its place.

[+] varbhat|5 years ago|reply
I think that this is extremely bad to rely on large corporation lik FB to control the economy.

But,i also think that it is not the mistake of people because they are forced to sell like this by society.

Imagine selling items to people on Unknown Social Media Platform in Bangladesh. Is it possible? No, because people are not using it. FB is popular for selling because, society uses it more than other platforms in Bangladesh.

So,some other third party E-Mart company(other than FB) probably of their country should notice it and solve the platform. Government's help can also be of great use.

[+] beholder1|5 years ago|reply
Power is ability to make people do what you want. It can be measured in money. Facebook has lots of it, like it or not.
[+] sradman|5 years ago|reply
The article falsifies your assumption about Facebook’s strategy and tactics in Bangladesh:

> The wording was intended to circumvent a Facebook algorithm that, to prevent wildlife trafficking, automatically takes down posts with “buy” or “sell” in the description.

[+] awinter-py|5 years ago|reply
e-commerce via social media terrifies me because

1. my buying history is an unfair advantage for ads that want to burrow into my brain

2. payment processors can make money without selling data!

businesses should have to pick 'paid or free' and not share behavioral data across that wall

'F-commerce' is right

[+] devin|5 years ago|reply
FWIW, Alibaba is also a player in Bangladesh.
[+] behnamoh|5 years ago|reply
what am I supposed to do with this information?!