[fredsanford]

And if SDGE did not do an investigation, what consequences would they face from the shrieking hordes of twitter taking offense on other people's behalf?

By now it should be well known that most companies are spineless when facing bad publicity, even of the manufactured variety...

[krapp]

> And if SDGE did not do an investigation, what consequences would they face from the shrieking hordes of twitter taking offense on other people's behalf?

Almost certainly none. It was a tempest in a teapot that would have blown over in a few days, maybe a week. They didn't do an investigation because they were intimidated by the "shrieking hordes of Twitter" but because their own policies required it.

And it's worth pointing out that we don't know anything about that investigation other than its outcome.

>By now it should be well known that most companies are spineless when facing bad publicity, even of the manufactured variety...

Plenty of companies shrug off bad publicity all the time, and we're talking about a small utility company that, all things being equal, has no reason to care.