[francescopnpn]

Same. Sometimes I use Airbnb and it's a mixed bag. Same thing happened with me once a year ago: I left a bad review for the host, the host a bad review to me, both have been removed.

so much for trust. Why not completely remove reviews and manually inspect each property with some regularity? Might as well do that since they're completely fake.

Sure, there'll be less properties but the quality will go up so much which translates into higher retention and $.