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rramdin | 5 years ago

I would rather be charged for what I'm using instead of an amount that's fudged to amortize unexpected incidental costs over all users. Maybe some kind of additional insurance against extra costs might be a feature that some users would use, but I prefer to self-insure than help others defray costs.

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jedberg|5 years ago

The upfront pricing was just an estimate of the total based on previous data. I much prefer it, because it incentivizes the driver to take the most efficient route, since they get paid based on arrival and not the way they go.

In the pay as you go system, you are at the mercy of the driver, and they are actually incentivized to take a longer route.

I've definitely had drivers take longer routes under the pay as you go system. I would complain to Uber and they would refund the money, but it was still a hassle to complain.

doktorhladnjak|5 years ago

Interestingly, in places where Uber still has up front pricing for riders, drivers are paid on time and distance. Uber is taking the risk of the estimate being too high or too low.