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fibbery | 5 years ago

Not the person you replied to, but here's my list of gripes/wishlist for airbnb

- I want to see prices listed as total price, not price before fees which add 30%-50% on top of the listed price

- I want to select properties where there is no one else on the property grounds. Airbnb allows people to claim "Separate property" for somebody's basement suite where you're sure to encounter the host/other residents

- I want the pool/hot tub checkboxes to be limited to private pool or hot tub, and to not include results where the property has some membership to a shared pool in a HOA or whatever

- I want the ability to search for keywords, such as "backyard" or "creek"

- I want to be able to exclude certain hosts from results. In some cities the same host runs multiple properties and they all have bad reviews. I want to hide their properties.

- I want to be able to easily flag or report listings that are abusing the search terms - claiming a living room as a bedroom, for example

- I want to be able to search for properties by driving distance from a location

discuss

order

geronb|5 years ago

Thanks for posting this. I will relay this feedback to the relevant teams.

- I want to see prices listed as total price, not price before fees which add 30%-50% on top of the listed price

* The total price display is something that is being experimented on at the moment and will likely launch to everyone soon. If you manage to get assigned into the experiment you can actually see this live now.

- I want to select properties where there is no one else on the property grounds. Airbnb allows people to claim "Separate property" for somebody's basement suite where you're sure to encounter the host/other residents

* Agreed this would be useful. Basically a privacy level designation instead of just binary Entire home vs not, although I can see this getting tricky with the diverse ranges of properties people list. For example, where would you put a condo on this scale?

- I want the pool/hot tub checkboxes to be limited to private pool or hot tub, and to not include results where the property has some membership to a shared pool in a HOA or whatever

* Also agreed this would be useful. Typically the listing describes this, but having a search filter would be helpful. On the host side, there are already designations for private vs shared amenities so it should be possible.

- I want the ability to search for keywords, such as "backyard" or "creek"

* This is an interesting idea. You see this on car selling websites and it's definitely useful. One challenge would be handling of multiple languages and the diverse ways people would describe the same attributes even within the same language, but agreed if implemented properly, it could be a super useful feature. Airbnb used to have a free text search engine and it didn't work well so it's been scrapped for now.

- I want to be able to exclude certain hosts from results. In some cities the same host runs multiple properties and they all have bad reviews. I want to hide their properties.

* Would a review rating filter basically accomplish this? Agreed this would be useful.

- I want to be able to easily flag or report listings that are abusing the search terms - claiming a living room as a bedroom, for example

* You can do this by going to the listing and clicking on "Report this listing" link under the book button.

- I want to be able to search for properties by driving distance from a location

* Stayed tuned on this one!

fibbery|5 years ago

Thanks for your response! I'm super excited to hear that some of those features are in development.

Regarding the "separate property" problem, I agree it is a bit tough to tackle however there's one way to distinguish it: does the property have a separate, legal address? A basement suite or a guest house does not, a condo or apartment in a 4-plex does. Airbnb could require hosts to provide those details in order to be counted under the "have the whole place to yourself" category.

Another way I was thinking you could do it is to add a higher level of grouping to the property type menu (the one that has "townhouse", "cabin" etc.) And clarify which of those types should be considered standalone and which are more guesthousey. Those categories currently feel super arbitrary, so they could use more structure regardless.