[karthikb]

> It is a rare company that spends money and resources on verifying from their users' point of view that they're being delivered what was promised -- unless that company actively cares about the user.

I have gotten a check from the CA Treasurer on a few occasions because I didn’t check some box and take a tax deduction that I was entitled to. Not a company, and certainly if I underpaid the state would come after me to be made whole. But some organizations do work both ways.