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Uber sends political ads through push notifications

70 points| jridgewell | 5 years ago

Just received [1] a push notification from Uber to support California Prop 22. This seems incredibly scummy, there must be a rule against this in app store.

[1]: https://gist.github.com/jridgewell/db36fbb03da337e16db0742358213f6c#file-screenshot-jpg

17 comments

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tmalik25|5 years ago

Same here. This is not what I signed up for. It does seem to be in violation of apple guidelines - "4.5.3 Do not use Apple Services to spam, phish, or send unsolicited messages to customers, including Game Center, Push Notifications, etc."

also, this in 4.5.4 " Push Notifications should not be used for promotions or direct marketing purposes unless customers have explicitly opted in to receive them via consent language displayed in your app’s UI..."

https://developer.apple.com/app-store/review/guidelines/

rayhendricks|5 years ago

Starbucks/Amazon do this all the time too. I want to know when my coffee is ready and not when you're having a sale or it's double star day.

SOLAR_FIELDS|5 years ago

I mentioned this in a recent comment but Grubhub has been using push notifications to advertise recently. I just received one from Lyft today as well.

Kaze404|5 years ago

I uninstalled Uber and Uber Eats a while ago. I'm convinced this company is actually an experiment on how far someone can let a system go unsupervised before it falls apart.

It started with Uber Eats spamming me with coupons through at least 5 SMS a day that I the app wouldn't let me use. When contacting support, they shrugged me off.

Then,months later, I was out for errands and with no mobile data. I called my girlfriend and asked her to call an Uber for me. After waiting for an hour of drivers literally not even moving, or canceling while still 3 blocks away, I gave up and called a cab. When I got home she was in a fight with support, because apparently the passanger wasn't wearing a mask and that could get her suspended. Needless to say, that was complete bull because I was never even 500m of any Uber driver.

I don't know what this law is, but as petty as it sounds, I hope doesn't pass and this company dies.

partisan|5 years ago

Every so often, an uber alert pops up telling me how long it will take me to go home from where I am. Usually it's at an inopportune time. Sometimes when I am showing someone my phone and then they see my home address. This has happened several times already and I should just delete this app at this point.

It is also a little strange that the app is nagging me to go home. I'm out and enjoying myself and the app is telling me to go home? As if I will look down and see that it will now take me 43 minutes to go home instead of the usual 45 and that would be the final straw that will cause me to end my night.

Slikey|5 years ago

I used Uber once in LA almost 2 years ago and live in Germany. I received an email from them to vote in their interest sending a sponsored MADD campaign letter. (lol)

d33lio|5 years ago

I hate companies pushing narratives like this - but if I had a startup and really needed cash I could see why some people would leverage their list of contacts for some cash from a desperate political campaign. Ethically I would never do this, but there are always people who stoop lower or think their politics are "above" that of their customer's.

siddarthd2919|5 years ago

Mine said "MADD: Prop 22 will save lives" MADD says yes on Prop 22. will you?

They are desperate, Uber will not survive if Prop 22 fails.

qppo|5 years ago

They could have invested that 180-odd million they spent on political advertisements figuring out how to pay their drivers and comply with AB5

junon|5 years ago

Used to work for Uber corporate. This doesn't surprise me at all.

eznzt|5 years ago

It makes a bit of sense... I assume they will have to close shop if that doesn't come to pass. Therefore users are expected to act.