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jonsolo | 5 years ago

Is this another "Classic Google" move? I was considering a Nest security system a few years ago, and wasn't sure whether it was a plus or a minus that they're part of Google. I guess now it's shown to be a minus. It's nice that they're offering support, but buying Nest Secure means you're buying into the ecosystem and this is a big proclamation that the ecosystem is not growing.

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abawany|5 years ago

Me too, re. Nest Secure - it seemed like a perfect no-contract product for managing security. It is a bizarre move given their investment/buyout (not sure) of ADP. Here's hoping Google's new year's resolution for 2021 is 'Reincarnation' and they start by bringing back all of the products they've killed, one by one (https://en.wikipedia.org/wiki/Imagine_%28John_Lennon_song%29 .)

jfim|5 years ago

That's not going to change until they change their internal incentives from "make something shiny and get promoted" to "keep our customers happy and get promoted."

adoxyz|5 years ago

Exactly this. I bought the Nest Secure system a few years ago because I already had Nest thermostats and cameras, so security made sense and everything integrated well.

But now I really regret it. I have a 3 year deal w/ Google's partner for Nest Secure, and I wouldn't be surprised once those 3 years are up that they'll sunset the device completely.

So disappointed in Google.