"They ditched a perfectly working MySQL application and migrated to Oracle which caused them to hire Oracle consultants $2000 per day and spend millions on Oracle big-iron."
Reminds me of when the ads manager at Google decided we needed to ditch MySQL and get a "real database" for the ads system. "Real database" in that case meant Sybase, but it was still a barely mitigated disaster. Sometimes it seems as if the "real" databases are just a colossal scam.
Back then it might have been an OK decision, you did get some very nice things with Oracle including scaling and MySQL was a lot less mature, only about half a decade old. It certainly doesn't sound like choosing Oracle per se was instrumental in eToys' failure. On the other hand I've never heard a good thing about Sybase.
Sybase has to be the worst of the "real databases", although SQL Server, DB2 and Oracle are bad too. The first time I tried to use Sybase, I wrote something like "CREATE TABLE foo (id INTEGER PRIMARY KEY, bar INTEGER NOT NULL)". Turns out Sybase doesn't have a type called "INTEGER". What the fuck.
Admittedly, all databases have their quirks. I use SQLite for a multi-process app suite, and get "database is locked" rather frequently. At least my app now knows how to retry transactions. Most of the apps using "real databases" fall over as soon as a transaction fails. "Internal server error, please retry later." Uh, no... transactions are supposed to fail. Even reads.
Oh ye of little history. Do none remember Xanadu still? Inspired by Eric Drexler's call for hypertext as a way of making society more intelligent, they tried to invent the Web, a decade too early and with standards much too high (cached local copies which would still receive micropayments, two-way backlinks), and never solved the incredibly difficult programming problems they were tackling before Mosaic and HTML came along.
Ted Nelson, not Eric Drexler. And not "inspired by" but founded by him. (K. Eric Drexler is nanotechnology, not hypertext.) Not really an Internet startup, certainly one of the longest but not the biggest tech business failures.
I've worked with Ted on Zigzag and think it's a brilliant piece of software. More people should check out the Java version of Zigzag, Gzz. Basically, where the WWW was Word for the Internet, Zigzag is Excel to the Internet.
Ted Nelson's Hypercard on steroids? Oh yes. As a bright-eyed technologist of 20 at one of the big 4 accounting firms, I remember being told to 'shut up about hyperspace' In fairness, I had very little idea what I was talking about; Appletalk didn't look like a solid platform and in 1991 few people had a clear concept of the internet to begin with.
I hope I don't find myself looking back in another decade or two and and sighing over the semantic web being too far ahead of its time.
For a time there, I worked for UNext, an online University who decided that it was not enough that their site was powered by Broadvision (using highpriced broadvision consultants), but that their Intranet needed to run on broadvision as well. Oh swell!!
On top of that, they decided to contract those consultants straight out of Broadvision Inc itself, at over $300 an hour.
The CEO drove one of the $100k Mercedes Jeep type SUVs, imported ofcourse.
Not soon after, I left Chicago to go back to the Valley. And they ran out of money soon after.
Great to see Kozmo mentioned a few times, I still to this day have quite a few Kozmo shirts they used to send out for free.
I'd like to add WinStar, they had people going pretty much door to door in Manhattan selling services, I got a pretty decent free lunch off them.
I'd also nominate GovWorks, not huge in terms of money burned or technical blunders, but I credit the movie startup.com for really exposing some sheer ineptitude.
Edit: How could I forget Globix, the colo that had a coffee shop and a gym.
Metricom burned through $600M of Paul Allen's money building out an early wireless network that hardly anyone used, then folded. I don't know if this is quite in the "Internet startup" category since it wasn't a Web site, but it certainly was Internet infrastructure.
I guess technically they don't qualify, but surely Microsoft's web properties have to be right up there. Billions later, they have yet to turn a profit.
They ditched a perfectly working MySQL application and migrated to Oracle which caused them to hire Oracle consultants $2000 per day and spend millions on Oracle big-iron.
They were hiring out of control.
They decided to build a new building to house their new offices because the Ocean Park Blvd offices in Santa Monica weren't pretty enough.
They opened up a London office in Piccadilly Circus, the most expensive rental area in London.
They replicated their entire USA dev team in the UK for no apparent reason.
They started work on a German operation.
They launched a warehouse in Belgium (my baby) to service Europe.
All execs flew first class between Europe and USA.
Engineers were flown around the world as needed.
I was even told to expense my groceries while in Santa Monica for 3 months. Trivial, but the little things add up.
--- none of above would have happened, had they hired professional managers, not a bunch of children willing to spend every single dime on anything other than business itself.
apply that list to any business, including apple, google, microsoft, oracle, groupon, you name it, the result would be the same disaster as with etoys.
In some .com disasters it was actually the "professional managers" who caused a lot of the problems as they were the ones who tried to replicate the infrastructure, pay and perks of the large companies they had worked for before.
[+] [-] lisper|15 years ago|reply
"They ditched a perfectly working MySQL application and migrated to Oracle which caused them to hire Oracle consultants $2000 per day and spend millions on Oracle big-iron."
Reminds me of when the ads manager at Google decided we needed to ditch MySQL and get a "real database" for the ads system. "Real database" in that case meant Sybase, but it was still a barely mitigated disaster. Sometimes it seems as if the "real" databases are just a colossal scam.
[+] [-] dpapathanasiou|15 years ago|reply
"In 2000 they were doing around $24 million per quarter with a gross margin of 21%."
Wow. How could you get off to a start like that and blow it all?
[+] [-] hga|15 years ago|reply
[+] [-] jrockway|15 years ago|reply
Admittedly, all databases have their quirks. I use SQLite for a multi-process app suite, and get "database is locked" rather frequently. At least my app now knows how to retry transactions. Most of the apps using "real databases" fall over as soon as a transaction fails. "Internal server error, please retry later." Uh, no... transactions are supposed to fail. Even reads.
But I digress.
[+] [-] rudiger|15 years ago|reply
[+] [-] steveb|15 years ago|reply
http://www.wired.com/techbiz/media/news/2000/03/35043
Right now it is hard to compete with bing.com, losing 2.5 billion per year.
[+] [-] Eliezer|15 years ago|reply
[+] [-] neonscribe|15 years ago|reply
[+] [-] zandorg|15 years ago|reply
[+] [-] anigbrowl|15 years ago|reply
I hope I don't find myself looking back in another decade or two and and sighing over the semantic web being too far ahead of its time.
[+] [-] js2|15 years ago|reply
I'm still impressed by the VA Linux IPO:
http://en.wikipedia.org/wiki/Geeknet
[+] [-] Cherian_Abraham|15 years ago|reply
For a time there, I worked for UNext, an online University who decided that it was not enough that their site was powered by Broadvision (using highpriced broadvision consultants), but that their Intranet needed to run on broadvision as well. Oh swell!!
On top of that, they decided to contract those consultants straight out of Broadvision Inc itself, at over $300 an hour.
The CEO drove one of the $100k Mercedes Jeep type SUVs, imported ofcourse.
Not soon after, I left Chicago to go back to the Valley. And they ran out of money soon after.
[+] [-] Hominem|15 years ago|reply
I'd like to add WinStar, they had people going pretty much door to door in Manhattan selling services, I got a pretty decent free lunch off them.
I'd also nominate GovWorks, not huge in terms of money burned or technical blunders, but I credit the movie startup.com for really exposing some sheer ineptitude.
Edit: How could I forget Globix, the colo that had a coffee shop and a gym.
[+] [-] ScottBurson|15 years ago|reply
[+] [-] jonursenbach|15 years ago|reply
[+] [-] anigbrowl|15 years ago|reply
[+] [-] sradnidge|15 years ago|reply
[+] [-] arethuza|15 years ago|reply
http://www.amazon.com/Boo-Hoo-Dot-com-Concept-Catastrophe/dp...
[+] [-] pessimizer|15 years ago|reply
http://www.nytimes.com/2002/07/16/business/technology-briefi...
[+] [-] daniel1980fl2|15 years ago|reply
--- none of above would have happened, had they hired professional managers, not a bunch of children willing to spend every single dime on anything other than business itself.
apply that list to any business, including apple, google, microsoft, oracle, groupon, you name it, the result would be the same disaster as with etoys.
[+] [-] arethuza|15 years ago|reply