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calinet6 | 5 years ago

The worst argument for designing an experience is that users want it.

We can do far better.

But I get your point. Realistically this has to be a societal change that demands better social media platforms, not something just thrown into the market with no demand.

discuss

order

motohagiography|5 years ago

> The worst argument for designing an experience is that users want it.

This statement may be the crux of disagreement in the culture wars as well. To me this is an alien and hostile idea against all that can be good. I'm sure you have some reasoning based on an experience behind it, but it's very likely one of those irreconcilable differences of interests that we have conventions and civilization to navigate and negotiate around. I don't think we persuade each other, but rather, negotiate boundaries. Those boundaries are what we understand as tolerance.

calinet6|5 years ago

I doubt we think as differently as you believe.

I am just a user experience designer. There is a wide, wide rift between what users desire and what will actually solve their problems. I'm paid to reconcile that difference.

I do not intend to design society. But then, people are, as we speak. I don't know what's better--letting them design for what people want regardless of what it does to society, or designing for a society that's better regardless of what individuals desire.

We're primitive creatures. All of us, myself included. We're mostly run by our lizard brains, going after what spurts the happy chemicals into our brains.

I don't think society should be shaped to battle against human nature; but I certainly don't think uncontrolled human nature should shape society. As in all things, a balance.

That is what design is, always.