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usiegj00 | 5 years ago

Hiya--we're not a consumer service, so yeah, I'm asking people to call me. I'll respond a bit to this thread because HN is read by lots of folks, but it's also filled with trolls. Businesses talk to businesses. Especially when we're going to screw something up with low bandwidth communication. I'm a real dude and happy to chat to real folks running real businesses. Consumers should not be using our platform.

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austhrow743|5 years ago

>Hiya--we're not a consumer service, so yeah, I'm asking people to call me.

Hey man, just wanted to let you know that you've accidentally placed free trial and mailing list buttons on your home page. Seeing as you're not a consumer service and all you probably want to take those down.

You've also accidentally integrated with the consumer service known as Stripe, who have the horribly consumerish feature of closing your account right in account settings. Might want to get on that before the Coalition of Serious Business finds out.

rahimiali|5 years ago

I’m not hung up on consumer vs business or legality. I’m trying to point out that you sticking to your guns in this situation sends the message that you don’t care about inconveniencing the people you’re doing business with. I understand these are soon-to-be-ex-customers who are about to have no value to you. But you have a chance here to leave them on good terms so they can recommend you to their friends. You are instead leaving a bad taste in their mouths.

jevgeni|5 years ago

Since you are targeting global customers, just FYI in a lot of European jurisdictions a written “expression of will” is enough. So nobody is buying this obligation to call ruse.

noncoml|5 years ago

> HN is read by lots of folks, but it's also filled with trolls

Just wow..

ZephyrBlu|5 years ago

Pretty funny that he says that about one of the most mature and well-behaved communities on the internet.

I guess everyone who disagrees with him is a troll.

GoblinSlayer|5 years ago

Uh, no, sending meat sounds over air is the worst form of communication ever, packed with ambient noise, other noise, aggressive compression, low volume, intermittent radio signal and heuristic commutation that works only every other time.

AntiImperialis2|5 years ago

So, you're discriminating against deaf people? Boy, you're going down big. You have no idea.

chris_wot|5 years ago

I may have had my differences with the HN mods, but this place is NOT filled with trolls. If anything, it is quite troll free.

lodovic|5 years ago

I think Brian will be burned out in a week once unhappy customers start to call him

sergiomattei|5 years ago

This just smells of completely misunderstanding who you're targeting.

Good luck, you're going to need it.

that_guy_iain|5 years ago

I'm just going to put this out there, maybe he knows who he is targetting and it's not us.

papandada|5 years ago

I've never seen a business talk to a business, actually.

rchaud|5 years ago

Lawyers talk to each other so businesses don't have to. Which is where this might end up if Baremetrics has customers in California.