top | item 25552342

SaaS We Happily Pay For

451 points| frankdilo | 5 years ago |francescodilorenzo.com

222 comments

order
[+] jedberg|5 years ago|reply
> We pay for this, even if we are the ones making it, to test our Stripe Integration.

This is so important! This can go wrong even at large companies. At Netflix we once had a billing issue and it took a while to even notice, because no one in the company was paying for it (it was just free for everyone), but it looked like just general attrition, not people slowly having failed payments.

After that incident, the company gave everyone a $16/mo raise (which is what it cost to have streaming and DVDs at the time) and then asked us all to set up our own payment. The goal was to have everyone paying and hopefully using different payment methods, so that if something went wrong at least a few employees would be aware of it.

[+] mchusma|5 years ago|reply
Actually technically this is prohibited by stripe. They explicitly ban testing your app in production. We have offered suggestions many times to them, but still no feature here.
[+] cwp|5 years ago|reply
My company does this too, for the same reason. (Not using Stripe though.)
[+] systemvoltage|5 years ago|reply
Wow, surely there must be better way to test Stripe integration than just making excuses for paying for stuff you don't need?
[+] plehoux|5 years ago|reply
"Collaborative email on top of G Suite. The main thing we pay for is a comment box below each email thread. It allows us to quickly discuss emails without forwarding or copy/pasting in Slack. It also allows us to edit drafts collaboratively and have multiple team inboxes for invoices, support, and other stuff."

Thanks for the mention Francesco. I'm Philippe, one of the co-founders of Missive [1], don't hesitate if you have any questions.

p.s. We are a tiny team (4) too and use many SaaS ourselves.

[1] https://missiveapp.com/

[+] IkmoIkmo|5 years ago|reply
Just wanted to note a typo ('ither questions') by Rafael in the landing page demo screenshot. Not that it matters much but I'd suggest changing.

Cool functionality, which my enterprise company would use it.

[+] seehafer|5 years ago|reply
ETA on further integrations, esp, HubSpot? Sick of paying Front an extra $20/user/mo just for that.
[+] skaber|5 years ago|reply
Good job @plehoux and team! I'm really please to see your Québec city based SaaS on this list.
[+] frankdilo|5 years ago|reply
Wow. Didn’t know you were such a small team. Cheers
[+] winrid|5 years ago|reply
Who designed your logo? I like it.
[+] armatav|5 years ago|reply
If you go to that Linear one’s site on an iPhone and zoom in really fast on their image of the todo list client, it immediately restarts your phone.
[+] faitswulff|5 years ago|reply
Confirmed on an iPhone 11 Pro running iOS 14.2. Not a true restart for me, but it does kick you out to the lock screen. Crazy.
[+] omarhaneef|5 years ago|reply
Confirmed on XR @ 14.2

Also happens if you open it slowly, but you have to zoom in quite a bit.

The inner image is just an image but there is a component around that. I am not a front end person and don’t have a theory but I’m also curious now.

[+] jorde|5 years ago|reply
We have quite a bit of SVG animations behind that image so might throw a curveball on Safari
[+] Sebastian_09|5 years ago|reply
It does actually, that’s crazy - if anyone is curious enough to check it out would love to hear why
[+] Ecco|5 years ago|reply
Holy cow! iPad, 12.4. Sent to lock screen. Great catch!
[+] squeaky-clean|5 years ago|reply
Also crashes my iPhone 8+ running 14.2. The page is noticeably lagging when just scrolling past that image too.
[+] winrid|5 years ago|reply
Can't zoom at all on Android.
[+] symlinkk|5 years ago|reply
Holy shit, seems like an iOS bug.
[+] Nicholas_C|5 years ago|reply
Does the same on Chrome on an iPhone 8. Interesting.
[+] pjfin123|5 years ago|reply
Is this real? I'm on Android and can't try
[+] etxm|5 years ago|reply
Wow, that’s consistent!

iOS 14.2

[+] furyofantares|5 years ago|reply
I really appreciate this list. It's cool to see how people work, and I'm sure the folks building the services you're using appreciate the kind words.

I also had kind of a strange reaction to it, which I tried to figure out, and I'll explain it in case it's at all representative of other reactions being posted here.

I think it's just kind of intimidating to read a list of SaaS someone else uses. After reading the whole list, in the back of my head I'm imagining the burden of learning all of these all at once, of managing a dozen new passwords and payments I'm not currently managing, etc, and I'm not imagining an improvement to my own workflow because my work doesn't match yours.

It's easy to imagine getting zero or negative value out of any SaaS if it's not solving a problem I personally have.

But on the other hand it's hard to imagine getting less than 12/mo for any service that is doing something for me. And it's hard to imagine that a 3 person team mistakenly believes they like some service they're using.

So I'll skip the judgment about how you're spending money on improving your work environment and say thanks for the post.

[+] oliv__|5 years ago|reply
The more I read your comment, the less I understood it.
[+] paxys|5 years ago|reply
SavvyCal looks interesting, but for a "lean operation" can you really justify paying $12 per month per user for a service to schedule meetings? All of GSuite starts at $6/mo, and already does this.
[+] keithnz|5 years ago|reply
really interesting reading the comments where people are trying to cost optimize, and then others justifying the costs by time saved. Seems to me both ways of thinking about this is the wrong mindset. The more important thing is the operational "flow", how your toolsets come together to allow you to operate your business. Trying to micro optimize costs is not terribly useful, one sass offering on it's own may not terribly justify itself, but because they way it connects with other pieces of your operation, the overall flow is better, and therefore justified. It's the difference between an "accountants" way of seeing a business vs systematic thinking. Much important to think about how the "whole" than the parts.
[+] ryanSrich|5 years ago|reply
SaaS I happily pay for:

- CloudFlare

- Roam

- Slack

- Linear

- Geekbot

SaaS I’m okay with paying for:

- Figma

- Gsuite

- Gusto

- Stripe

- Netlify

SaaS I’d rather not pay for, but have no choice:

- AWS (SaaS in a sense I suppose - I actually don’t “pay” yet, working my way through credits)

- Heroku (terribly expensive and does not provide startup credits that they say they do)

- Wistia (the platform is clunky, but there’s no other video platforms I’ve found with the features I need)

[+] scrollaway|5 years ago|reply
I'm very curious about why you classified your "okay with" lower than the other ones, especially stripe which literally drives your revenue!
[+] mrich|5 years ago|reply
Can you elaborate on AWS, why don't you have a choice?
[+] Irishsteve|5 years ago|reply
What features do you need from Wistia?
[+] frankdilo|5 years ago|reply
Didn’t know about Geekbot, worth trying?
[+] leetrout|5 years ago|reply
Linear looks fascinating.

We’re using Zenhub now and it’s slow and misused in our org (one giant project board instead of separate boards per repo / project).

Curious if anyone here is / has used linear and could compare their experience with it to Monday, Asana or Zenhub?

[+] bamazizi|5 years ago|reply
While I think it's great you're thinking of tools to optimize your time BUT a team of 3 at early stage project/startup level should be a bit more frugal and look for clever ways to save the ~$200/month you're spending right now!

I understand you have your own SAAS and want to justify subscription and this is a good promo method.

I've written on HN before that I'm TIRED of subscription apps, specially per user subs, for no reason! I went on a mission and cut the cord on almost all them. We honestly do not miss a single one. You'd be surprised how many great FOSS (free & open source software) are out there that you can deploy on your own VM and have unlimited number of team members and OWN YOUR OWN DATA!!!

[+] frankdilo|5 years ago|reply
That's not the whole list. We spend around $500/month if we include everything.

We used to host our own stuff to spend less, like having our own Mailtrain instance instead of paying for an email marketing solution.

But if you do too much of that, you'll find yourself spending a lot of your time doing sys admin stuff, instead of working on your product. This can kill you, especially at an early stage.

As we scale our[1] revenues (currently at $5k MRR), that $500/m cost will become a lower and lower percentage and be almost negligible.

[1]: https://mailbrew.com

[+] haburka|5 years ago|reply
Considering that the effective salary of 1 person/mo would be around ~15k, I think spending $200 to make people more efficient is absolutely worth it
[+] TameAntelope|5 years ago|reply
If ~$200/month materially effects your runway, what you're saying is true, but even super duper early stage bootstrapped startups have that kind of cash, in my (admittedly limited) experience.

And it's not like you don't need what these services are providing, you'd just then have to do it yourself, and honestly I'm finding time to be more valuable than money right this very moment in the startup I'm working at...

[+] unixhero|5 years ago|reply
I pay for a container selfhosting provisionong software / Paas which I selfhost on a digital ocean host: https://cloudron.io

It helps me focus on being productive and not trying to be a hosting provider to myself.

[+] osamagirl69|5 years ago|reply
I am not a big fan of SaaA products, and $500/mo seems like a lot for the utility you are getting, but I just wanted to say I love your site design.

I was going to ask how you built it--but there was a post 2 days ago with the details! https://francescodilorenzo.com/blog-setup

Thanks for making your corner of the web a nicer place

[+] omgwtfbyobbq|5 years ago|reply
After reading the comments, whether SaaS is worth it seems to depend on a company's circumstances.

A company that depends on capital from investors likely needs to grow at a certain rate, and SaaS can help with that. For a company that's self funded and does not need to grow quickly, using FOSS instead of SaaS can be very beneficial. As usual, YMMV.

[+] systemvoltage|5 years ago|reply
Shhh... you can do almost all of this on Github private repos for free. Tasks and issue management, wiki, kanban board, discussions, ci/actions to trigger other stuff (send notification email for e.g.), storage of docs, revision control, tagging and organization, notebooks (with code too!), static hosting, support tickets, and so much more with Github API/webhooks :) Startup of this size shouldn't be spending a dime on anything but the most crucial aspects of what you're building.

You don't even need GSuite/Office 365. Just use Libre Office and git commit them to your github repo for others to look at it. About the only thing you need to pay for is $10/year domain license and $5/month/user for email service such as FastMail. Your SaaS webpage can be statically hosted on FastMail as well.

[+] makach|5 years ago|reply
"A program worth using is worth buying"

- hacker/cracker culture

[+] zanellato19|5 years ago|reply
Really nice to see Savycal here. I follow the podcast and wish it a great deal of success :)
[+] mattfrommars|5 years ago|reply
A bit off topic, does anyone know a guide or a good starting point to build landing page that look that clean and modern. For example the landing page for this website https://savvycal.com/
[+] catchmeifyoucan|5 years ago|reply
An alternative to Vercel and more budget friendly is AWS Amplify console. Costs just a few cents per build, connects with GitHub and you have multiple environments. I’ve had a decent experience - though far from perfect, justifies the cost.
[+] powerapple|5 years ago|reply
Just to shout out to whimsical.com, I am so happy to use it every time.

I tried Linear, the interface is bit too bland to my taste. I am going to give it another try since there are so many good words about it in comments.

[+] babik|5 years ago|reply
Try zoho. Zoho has lot of breadth and depth being very economical.
[+] unixhero|5 years ago|reply
MIRO If I ever grow to a large enough org, I will RUN towards paying for a Miro subscription. I will insist on religious level use of it. It is such a game changer.