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2020 Secret Sauce? Effective Crisis Communications

1 points| Jonas_ba | 5 years ago |kmarcele.medium.com

1 comment

order

Jonas_ba|5 years ago

There's been plenty of very different approaches on gov and company levels, but I feel like this summarizes the key points pretty well.

"Responding quickly establishes you as the trusted authority and shuts down any rumors or misinformation."