[doingmyting]

I've had 2 surface books so far and one surface tablet and never had these problems. I did however break the screen of my surface tablet, but I dropped it off the roof of my car after forgetting it was up there.

I use one of my laptops for my business and code on it, albeit on windows, but I've never had freezing or crashing. Never had to deal with support so can't say much about that experience.

It seems you've just gotten super unlucky with MS products. I'd definitely stick to Apple in your case. It seems someone may have cursed you.