[paktek123]

This should not be taken lightly, your life is effected by this since you mentioned you cannot sleep at night, nor exercise not drive. As the company advances your duties will increase and personal time gone.

Best thing would be to raise this with your manager, if no real action is taken then leaving or changing team is an option.

Being oncall and paid for it is much better. Here your personal time being lost with no compensation is simply not worth it. In fact if you don't respond in time it may reflect badly on you.

There is an approach that can be taken to focus sprints on only improving oncall but it requires management buy in. How bad is it? Is it something out of your teams control or is it something if you spend an hour over you can fix for good?

[ymnska]

Thanks!

> Here your personal time being lost with no compensation is simply not worth it. In fact if you don't respond in time it may reflect badly on you.

Yep, you're onto something there.

A particularly insidious effect is that although no one notices the pages you do get to, they definitely miss the ones you don't. I have something like a 99% hit rate, but I've been given a very hard time on the few that I've missed.

> There is an approach that can be taken to focus sprints on only improving oncall but it requires management buy in. How bad is it? Is it something out of your teams control or is it something if you spend an hour over you can fix for good?

One issue is that many pages tend to be bucketed in err-on-the-side-of-caution type alarms. Like they might not even be directly indicative of a problem, but often are, but basically just need to have a human take a look.

Another is that although it's bad, it's not that bad. I've seen teams at other places who've had it much worse and indeed we're not even the worst off at the company. We have the typical corporate problem of underwater-all-the-time, so improvements aren't super likely to be prioritized unless things move even further south.

[wikibob]

Read the SRE book chapters on paging and alerting. This is an unhealthy workplace. There should be a strong focus on every page requiring specific action.

[bigiain]

> One issue is that many pages tend to be bucketed in err-on-the-side-of-caution type alarms. Like they might not even be directly indicative of a problem, but often are, but basically just need to have a human take a look.

If you wanted to get all passive aggressive about it - consider calling up your manager and skip manager every single time one of these intrudes on your non-paid time.

(This is a really bad idea BTW... It _might_ help if you're on friendly terms with them both and they're really just oblivious to the problems, but as you've indicated that you're already worried about blowback from even mentioning it... You'll almost certainly be better off walking. The "extra load" on the rest of the team is totally a management problem, not yours.)

The only people getting paged by "err-on-the-side-of-caution type alarms" should be the people who set them up (or the people who asked for them to be set up).